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Neck Massager
Charging Cable
User Manual
Frequently Asked Questions
The rechargeable battery provides approximately 2-3 hours of continuous use per charge, allowing multiple massage sessions before requiring recharging. This extended runtime ensures convenient daily use without frequent charging interruptions.
Absolutely! The ergonomic design works effectively on shoulders, upper back, lower back, thighs, calves, and feet. The NekJap's versatile functionality targets tension throughout your body for comprehensive therapeutic relief.
Yes, the heat function features multiple adjustable temperature settings. You can customize the warmth level to your preference or disable it entirely, ensuring optimal comfort during every massage session.
The massage intensity is adjustable across multiple levels, from gentle relaxation to deep-tissue pressure. You maintain complete control, allowing gradual progression as your muscles adapt to the therapeutic treatment.
For safety reasons, the device cannot operate whilst charging. However, the extended battery life minimizes charging frequency, and quick recharge times ensure minimal disruption to your wellness routine.
Simply wipe the surface with a slightly damp cloth after use, then dry thoroughly. Avoid submerging in water or using harsh chemicals. Regular gentle cleaning maintains hygiene and extends product longevity.
The soft, breathable fabric covering is gentle on skin. However, if you have particularly sensitive skin, consider using the massager over light clothing to prevent any potential irritation during extended sessions.
We recommend 15-20 minute sessions, 2-3 times daily for optimal results. This duration provides therapeutic benefits without overstimulating muscles, allowing proper recovery time between sessions for maximum effectiveness.