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RemotMate Universal Remote Control
User Manual
Frequently Asked Questions
Yes, the RemotMate is compatible with all Samsung TV models including older generations. It works with Frame, QLED, OLED, Neo QLED, UHD, Crystal, and standard Samsung Smart TVs regardless of year.
No, batteries are not included with the RemotMate. You'll need to provide two AAA batteries. Once inserted, the remote works immediately without any additional setup or programming required.
The RemotMate is specifically designed for Samsung televisions. Whilst it offers comprehensive TV control including streaming buttons, it's optimised exclusively for Samsung TV models and may not function with other brands.
The RemotMate provides reliable infrared control from up to 40 feet away. This exceptional range ensures you can operate your television from anywhere in most standard rooms with 0.2-second response time.
The multi-view function only works on Samsung TV models that include this feature, typically 2022-2023 models. If your television supports split-screen viewing, the RemotMate's multi-view button will activate it seamlessly.
Battery life varies based on usage frequency, but most users experience several months of normal use. The RemotMate's efficient infrared technology minimises power consumption whilst maintaining strong signal strength throughout the battery life.
The RemotMate is designed specifically for Samsung television control. It doesn't support Samsung soundbars or external audio equipment. For comprehensive home entertainment control, you may need separate remotes for audio devices.
First, replace the batteries with fresh AAA batteries. If the issue persists, ensure nothing obstructs the infrared sensor on your TV. Clean both the remote's infrared LED and your TV's sensor gently.